![]() ![]() If you look away from the screen very much, the instructor may think you cheated. Your instructor may view the video from your session. ![]() ![]() Be careful to keep your eyes on the test.In addition, view How to do the 360 Room Check.Please refer to instructions on how to access Respondus Live Chat Help. The chat service will not be available after the exam has been successfully started. NOTE: If you try all the troubleshooting steps and cannot get Monitor to launch, you can find a 24-hours chat service available for students unable to start an exam with Monitor. If you cannot solve your problem, contact the Help Desk for assistance: Student Technical Support. If you encounter problems once you have started the exam, try suggestions in the Respondus Knowledgebase.If you start the exam and the software does not recognize your webcam, try the suggestions in the Respondus Knowledgebase.If your professor has set up a practice exam using Monitor, make sure that you complete the practice exam.Ensure all programs, especially any screen recording programs or helper programs, have been shut down before starting the exam.Make sure that you have a working webcam.Follow all the instructions for using the LockDown Browser above.Send your instructor your support ticket number so they can follow up.īEFORE Using Respondus Monitor for a test. ![]()
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