![]() ![]() Then, try reinstalling Microsoft Teams.įirst, clear the Teams app cache by following the steps outlined earlier. You need iOS 12.0 or later for Microsoft Teams to run well on your iPad or iPhone, so make sure you’ve installed the latest iOS updates. If they don't work, then the troubleshooting tips outlined below might: Make sure you have the latest version of iOS, then reinstall Microsoft Teams If you’re experiencing problems with Microsoft Teams on iPad, iPhone, or Mac, you should first try the common fixes above. Troubleshooting tips for problems with Microsoft Teams on iPhones, iPads, and Macs To manually update the Teams mobile app, you’ll need to uninstall it and redownload it from the Apple App Store or Google Play Store. But you can check for updates manually by clicking the three dots (⋯) in the top-right corner of the app and selecting “Check for Updates." Teams will then install any pending updates. The Microsoft Teams desktop app updates automatically every two weeks. Update to the latest version of Microsoft Teams You can then reinstall teams from the Microsoft website. Windows: Right-click the Microsoft Teams icon in the taskbar and click “Close Window.” Then, click Start > Settings > Apps and choose “Apps & features.” Search for “Teams.” You should get two results: “Microsoft Teams” and “Teams Machine-Wide Installer.” You’ll need to uninstall both.įirst, select Microsoft Teams and click “Uninstall.” Click Uninstall again in the box that appears.Īnother box will appear that asks, “Do you want to allow this app to make changes to your device?” Click “Yes,” then repeat the process for Teams Machine-Wide Installer. Right-click the Microsoft Teams icon and click “Move to Trash.” Then, download Microsoft Teams from and follow the installation instructions. Mac: Open Finder > Applications and select Microsoft Teams from the list. For your computer, follow the steps below: On your mobile, you can do this the same way you uninstall and reinstall other apps. Reinstall the Microsoft Teams appĪnother way to fix common issues is by reinstalling the Microsoft Teams app. Tap the Microsoft Teams app, then choose “Offload App” to clear the cache and temporary data. IPhone: Open Settings > General and tap “iPhone Storage” (or “iPad Storage” if you’re using an iPad). Tap on it, then tap "Storage.” Choose “Clear Cache.” Press Delete, then close File Explorer and restart the Teams app.Īndroid: Open Settings > Apps and find the Teams app in the list. Then, inside the Teams folder, press Ctrl+A to select everything. Windows: Press the “Windows” symbol+R on your keyboard to open the “Run” dialog. Press Return, then right-click the Teams folder and select “Move to Trash.” Next, navigate to Keychain Access and search for “Microsoft Teams.” Delete the entry, then open the Microsoft Teams app and wait for it to download the right files. Rm -r ~/Library/Application\Support/Microsoft/Teams ![]() Double-click “Terminal” and paste the following path into it: Mac: Open “Finder” and open the Applications/Utilities folder. Delete app cacheĭeleting the cache will fix Microsoft Teams problems caused by a corrupted app cache.įorce quit the Microsoft Teams app, then follow the steps below for your device: IPhone: Press “Home” twice and swipe left or right to find Microsoft Teams. Select Microsoft Teams and click “End Task.”Īndroid: Open the “Recents” menu (III) and swipe left or right to find Microsoft Teams. Windows: Press Ctrl+Alt+Delete and choose Task Manager from the list of security options. Click the X symbol (Ⓧ) at the top to close it. Mac: Press the Command+Space keys on your keyboard and search for “Activity Monitor.” Open the app and find Microsoft Teams in the list. The method for restarting varies depending on your device: This is usually enough to solve minor issues. One of the first things you should try is to force-quit the Microsoft Teams app and then relaunch it. If you still come up empty, try the fixes below: Force quit the Microsoft Teams app If there are no reports there, you could try a third-party service like. Also, check the Microsoft Twitter account for any tweets about the Microsoft Teams app. First, check Microsoft's official status page in your web browser to see if there are any reports of outages or other known issues. Before you start troubleshooting error codes, you should check if the problem is on Microsoft’s end rather than yours. ![]()
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